Waves of transformation are happening, and the change is sandpaper dry. Blockchain represents a momentous change in how information is managed, and it will be just as, if not more impactful than cloud computing. The challenge is that understanding it requires consumers to learn about data, a conversation that they're just getting ready for with all the commotion on how Facebook is sharing it and advertisers are infringing on privacy, and business leaders in different industries to wrap their heads around how their computer systems share data with their partners. Read More
Essays
e-Invoicing
Living up to promises made to customers, PayWithUs built an eInvoicing solution that successfully grew existing customer sales and help generate new customers. It was 'how' they did this that made the project so successful. By engaging customers early on in the design process and beta launch, they were able to include useful and needed feedback into their agile build process for their commercial launch. Read More
Launching a white label
Management had built a successful referral relationship with a large bank to generate leads on businesses looking to accept credit card payments. The exclusivity period on the contract with the bank was coming to an end and the business development team was talking with other financial institutions to see about repeating this successful lead generating relationship. A new product offer was imagined and delivered to capture these new referral opportunities. Read More
Profitability in a mature business
Mike and his team were placed in charge of a mature product line with a complex cost structure, marginal profits and locations in over 20 countries. We were able to change business practices to enable long term growth by analyzing current customer agreements and working with local teams to instill sustainable pricing methods. Read More
Modeling a mobile wallet
Papar needed to pivot toward a new strategy focused on the opportunity related to mobile wallets in the emerging Latin markets. With a track record of successfully launching new technologies in these markets, Charles and the executive team still had the funding they needed, but needed to establish clarity on the new strategy with their investors. A financial model and budget plan were needed to create transparency, momentum and trust. Read More
Ryan Guichon 